Thursday, April 3, 2014

Cisco anyconnect error "Failed to install AnyConnect VPN Profile because of file move error. A VPN connection cannot be established."

some time you might seeing this error when installing Anyconnect. this could be the permission issue with client profile file, the .xml file.






to resolve the issue by verifying (and correcting) the permissions on the directory that the profile is stored in. This varies by operating system, the paths for XP and 7 are:

WinXP: C:\Documents and Settings\All Users\Application Data\Cisco\Cisco AnyConnect Secure Mobility Client\Profile

Win 7: C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile

In my case the permissions on the file got blanked somewhere along the way, just had to go to the next higher directory and re-propagate the permissions down to the child objects (files and subdirectories residing under this directory).

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