Cisco Unified Communications Manager (CallManager) Configuration Examples and TechNotes

• Cisco Administrative Reporting Tool
  • Capture Voice Messaging Utilization Reports 
    21/Nov/2006
• Cisco Bulk Administration Tool
  • Associate Existing Users to IP Phones with BAT
    13/Oct/2011
• Cisco Unified CallManager Version 4.1
  • Call Admission Control Interactive Voice Network Configuration Example
    16/Apr/2007
  • CallManager Attendant Console Marks Internal Calls as Voice Mail
    02/Feb/2006
  • CallManager CallerID Feature Issues
    23/Jan/2007
  • Change the Default MOH Directory
    29/Jul/2008
  • Check Password Synchronization with the Admin Utility in the Cisco CallManager Cluster
    07/Feb/2007
  • Configure the Forward No Answer Timeout in Unified Communications Manager
    24/Feb/2012
  • Configuring and Utilizing the Call Pickup and Group Pickup Features with Cisco CallManager
    24/Feb/2012
  • Creating Users, Phones, and Associations in Cisco CallManager
    04/Feb/2010
  • Device Pools Interactive Voice Network Configuration Example
    16/Apr/2007
  • How Multiple Calls Per Line Work in Cisco CallManager 4.x and Later
    23/Mar/2012
  • IPMA with Proxy Line Support Interactive Voice Network Configuration Example
    16/Apr/2007
  • Media Resources Interactive Voice Network Configuration Example
    16/Apr/2007
  • MGCP IOS Gateway (RTP) Interactive Voice Network Configuration Example
    16/Apr/2007
  • MGCP IOS Gateway (San Jose) Interactive Voice Network Configuration Example
    16/Apr/2007
  • MGCP Unified CallManager Gateway (RTP) Interactive Voice Network Configuration Example
    16/Apr/2007
  • MGCP Unified CallManager Gateway (San Jose) Interactive Voice Network Configuration Example
    16/Apr/2007
  • Phone Configuration (RTP) Interactive Voice Network Configuration Example
    16/Apr/2007
  • Phone Configuration (San Jose) Interactive Voice Network Configuration Example
    16/Apr/2007
  • PSTN Line Access With and Without Prefix Dialing
    02/Feb/2006
  • Quality of Service Interactive Voice Network Configuration Example
    30/Sep/2008
  • Regions Interactive Voice Network Configuration Example
    16/Apr/2007
  • SRST Voice Mail Interactive Voice Network Configuration Example
    16/Apr/2007
  • Understand and Configure the Always Use Prime Line Service Parameter
    04/Jun/2007
  • Understand Media Resource Groups and Group Lists
    15/Jan/2007
  • Unified CallManager Extension Mobility Interactive Voice Network Configuration Example
    16/Apr/2007
  • Unified CallManager Interactive Voice Network Configuration and Troubleshooting Case Study
    16/Apr/2007
  • Unified CallManager Voice Mail Interactive Voice Network Configuration Example
    16/Apr/2007
  • Unified SRST Interactive Voice Network Configuration Example
    16/Apr/2007
  • Unity Voice Mail Interactive Voice Network Configuration Example
    16/Apr/2007
  • Voice Dial Plan Interactive Voice Network Configuration Example
    16/Apr/2007
  • Voice Mail Interactive Voice Network Troubleshooting
    16/Apr/2007
  • Why the Reuse of a Deleted DN May Cause Misrouted Calls in CallManager 4.x
    27/Oct/2006
• Cisco Unified CallManager Version 4.0
  • CallManager 4.x: Delete Unassigned Directory Numbers Configuration Example
    03/Jul/2007
• Cisco Unified Communications Manager Version 8.6
  • Open Access Manager 9.0 with Cisco Unified CM 8.5/8.6, Cisco Unity Connection 8.6, and Active Directory Single Sign-On 
• Cisco Unified Communications Manager Version 8.5
  • Automated Alternate Routing Configuration
    30/Mar/2012
  • Cisco Unified Communications Manager: Localization to Native Language
    20/Jan/2012
  • Configure the Meet-Me Option on a Cisco Unified IP Phone 9971
    26/Oct/2011
  • Configure Unity Connection Servers for Unified Personal Communicator Configuration Example
    21/May/2012
  • CUCILync Installation and Configuration
    03/Jan/2012
  • CUCILync Installation and Configuration
    03/Jan/2012
  • CUCILync Installation and Configuration
    03/Jan/2012
  • CUCILync Installation and Configuration
    03/Jan/2012
  • Integrating Cisco Unified Presence Server with Cisco Unified Communications Manager
    29/Feb/2012
  • Jabber for Android Configuration Example
    15/Mar/2012
  • Open Access Manager 9.0 with Cisco Unified CM 8.5/8.6, Cisco Unity Connection 8.6, and Active Directory Single Sign-On 
• Cisco Unified Communications Manager Version 8.0
  • Add IP Phones to Cisco Unified Communications Manager 7.x and Later
    29/May/2012
  • Automated Alternate Routing Configuration
    30/Mar/2012
  • Cisco Unified Communications Manager: Localization to Native Language
    20/Jan/2012
  • Configure Unity Connection Servers for Unified Personal Communicator Configuration Example
    21/May/2012
  • CUCILync Installation and Configuration
    03/Jan/2012
  • CUCILync Installation and Configuration
    03/Jan/2012
  • CUCILync Installation and Configuration
    03/Jan/2012
  • CUCILync Installation and Configuration
    03/Jan/2012
  • Extension Mobility Using BAT Configuration Example
    24/Jun/2010
  • Generate Phone Reports
    20/Apr/2012
  • How to Configure Unified Communications Manager Directory Integration in a Multi-Forest Environment
    07/May/2011
  • Integrate Cisco Unified Communications Manager 8.x with Active Directory
    28/Jan/2011
  • Integrate Cisco Unity with Cisco Unified Communications Manager Configuration Example
    05/Jan/2012
  • Integrating Cisco Unified Presence Server with Cisco Unified Communications Manager
    29/Feb/2012
  • IPv6 Deployment in Unified Communications Networks with Cisco Unified Communications Manager 8.0(x)
    18/May/2011
  • Packet Capture on Unified Communications Manager Appliance Model
    23/Jun/2010
  • Unified Mobility in Unified Communications Manager 7.x / 8.x Configuration Example
    01/Jul/2011
• Cisco Unified Communications Manager Version 7.1
  • Add a New Service to the Cisco IP Phone to Display Customized URL
    05/Mar/2010
  • Add IP Phones to Cisco Unified Communications Manager 7.x and Later
    29/May/2012
  • Bulk Administration Tool: How to Assign Speed Dial Numbers to Multiple Phones
    24/Nov/2010
  • Cisco Unified Communications Manager Bulk Administration: Update the User Display Name
    19/Jan/2009
  • Cisco Unified Communications Manager: Localization to Native Language
    20/Jan/2012
  • Create an End User and Associate to an IP Phone in Cisco Unified Communications Manager
    29/Jul/2010
  • Database Communication Error when Logging in to the Cisco Unified Communications Manager Publisher Server
    18/Nov/2009
  • Extension Mobility Using BAT Configuration Example
    24/Jun/2010
  • Generate Phone Reports
    20/Apr/2012
  • How to Configure Cisco VG 224 Analog Voice Gateway Using Cisco Unified Communications Manager Bulk Administration Tool
    22/Mar/2010
  • Integrate Cisco Unified Communications Manager 8.x with Active Directory
    28/Jan/2011
  • Integrate Cisco Unity with Cisco Unified Communications Manager Configuration Example
    05/Jan/2012
  • IPv6 Deployment in Unified Communications Networks with Cisco Unified Communications Manager 8.0(x)
    18/May/2011
  • Packet Capture on Unified Communications Manager Appliance Model
    23/Jun/2010
  • Register ATA 186/187 with Cisco Unified Communications Manager 6.x/7.x
    21/Jul/2010
  • Unified Communications Manager 7.X Domain Certificate Configuration Example
    09/Mar/2010
  • Unified Communications Manager 7.x: Install Issues
    16/Mar/2010
  • Unified Communications Manager 6.x: Create a Customized Background Image for Cisco IP Phone
    08/Apr/2011
  • Unified Communications Manager: Configure Maximum Number of Participants for a Meet-Me Conference
    14/May/2010
  • Unified Communications Manager: Install a Trusted (SSL) Certificate
    30/Nov/2011
  • Unified Mobility in Unified Communications Manager 7.x / 8.x Configuration Example
    01/Jul/2011
• Cisco Unified Communications Manager Version 7.0
  • Add a New Service to the Cisco IP Phone to Display Customized URL
    05/Mar/2010
  • Add IP Phones to Cisco Unified Communications Manager 7.x and Later
    29/May/2012
  • Bulk Administration Tool: How to Assign Speed Dial Numbers to Multiple Phones
    24/Nov/2010
  • Cisco Unified Communications Manager Bulk Administration: Update the User Display Name
    19/Jan/2009
  • Cisco Unified Communications Manager 5.x/6.x/7.x : DNS Server Configuration through the CLI
    08/Apr/2009
  • Create an End User and Associate to an IP Phone in Cisco Unified Communications Manager
    29/Jul/2010
  • Database Communication Error when Logging in to the Cisco Unified Communications Manager Publisher Server
    18/Nov/2009
  • Extension Mobility Using BAT Configuration Example
    24/Jun/2010
  • Generate Phone Reports
    20/Apr/2012
  • How to Configure Cisco VG 224 Analog Voice Gateway Using Cisco Unified Communications Manager Bulk Administration Tool
    22/Mar/2010
  • Integrate Cisco Unity with Cisco Unified Communications Manager Configuration Example
    05/Jan/2012
  • IPv6 Deployment in Unified Communications Networks with Cisco Unified Communications Manager 8.0(x)
    18/May/2011
  • Packet Capture on Unified Communications Manager Appliance Model
    23/Jun/2010
  • Register ATA 186/187 with Cisco Unified Communications Manager 6.x/7.x
    21/Jul/2010
  • Troubleshoot Missing Speed Dials Issue In IPMA
    19/Nov/2009
  • Unified Communications Manager 7.X Domain Certificate Configuration Example
    09/Mar/2010
  • Unified Communications Manager 7.x: Install Issues
    16/Mar/2010
  • Unified Communications Manager 6.x: Create a Customized Background Image for Cisco IP Phone
    08/Apr/2011
  • Unified Communications Manager: Configure Maximum Number of Participants for a Meet-Me Conference
    14/May/2010
  • Unified Communications Manager: Install a Trusted (SSL) Certificate
    30/Nov/2011
  • Unified Mobility in Unified Communications Manager 7.x / 8.x Configuration Example
    01/Jul/2011
• Cisco Unified Communications Manager Version 6.1
  • Add a New Service to the Cisco IP Phone to Display Customized URL
    05/Mar/2010
  • Associate Existing Users to IP Phones with BAT
    13/Oct/2011
  • Cisco Unified Communications Manager Bulk Administration: Update the User Display Name
    19/Jan/2009
  • Cisco Unified Communications Manager 5.x/6.x/7.x : DNS Server Configuration through the CLI
    08/Apr/2009
  • Create an End User and Associate to an IP Phone in Cisco Unified Communications Manager
    29/Jul/2010
  • Database Communication Error when Logging in to the Cisco Unified Communications Manager Publisher Server
    18/Nov/2009
  • Extension Mobility Using BAT Configuration Example
    24/Jun/2010
  • How to Configure Cisco VG 224 Analog Voice Gateway Using Cisco Unified Communications Manager Bulk Administration Tool
    22/Mar/2010
  • Issue with Time Synchronization on Cisco Unified Communications Manager with Network Time Protocol Server
    19/May/2010
  • Packet Capture on Unified Communications Manager Appliance Model
    23/Jun/2010
  • Register ATA 186/187 with Cisco Unified Communications Manager 6.x/7.x
    21/Jul/2010
  • Unified Communications Manager 7.x: Install Issues
    16/Mar/2010
  • Unified Communications Manager 6.x: Create a Customized Background Image for Cisco IP Phone
    08/Apr/2011
  • Unified Communications Manager 5.x and 6.x: Caller ID Blocking Configuration Example
    11/Mar/2009
  • Unified Communications Manager: Configure Maximum Number of Participants for a Meet-Me Conference
    14/May/2010
  • Unified Communications Manager: Install a Trusted (SSL) Certificate
    30/Nov/2011
• Cisco Unified Communications Manager Version 6.0
  • Add a New Service to the Cisco IP Phone to Display Customized URL
    05/Mar/2010
  • Cisco Unified Communications Manager Bulk Administration: Update the User Display Name
    19/Jan/2009
  • Cisco Unified Communications Manager 5.x/6.x/7.x : DNS Server Configuration through the CLI
    08/Apr/2009
  • Configure Backup Server for Cisco Unified Communications Manager
    22/May/2009
  • Create an End User and Associate to an IP Phone in Cisco Unified Communications Manager
    29/Jul/2010
  • Database Communication Error when Logging in to the Cisco Unified Communications Manager Publisher Server
    18/Nov/2009
  • Extension Mobility Using BAT Configuration Example
    24/Jun/2010
  • How to Configure Cisco VG 224 Analog Voice Gateway Using Cisco Unified Communications Manager Bulk Administration Tool
    22/Mar/2010
  • Issue with Time Synchronization on Cisco Unified Communications Manager with Network Time Protocol Server
    19/May/2010
  • Packet Capture on Unified Communications Manager Appliance Model
    23/Jun/2010
  • Register ATA 186/187 with Cisco Unified Communications Manager 6.x/7.x
    21/Jul/2010
  • Troubleshoot Missing Speed Dials Issue In IPMA
    19/Nov/2009
  • Troubleshoot Visual Voicemail Error
    28/May/2012
  • Unified Communications Manager 7.x: Install Issues
    16/Mar/2010
  • Unified Communications Manager 6.x: Create a Customized Background Image for Cisco IP Phone
    08/Apr/2011
  • Unified Communications Manager 6.x: Time-Of-Day Routing Configuration Example
    23/Nov/2011
  • Unified Communications Manager 5.x and 6.x: Caller ID Blocking Configuration Example
    11/Mar/2009
  • Unified Communications Manager: Configure Maximum Number of Participants for a Meet-Me Conference
    14/May/2010
  • Unified Communications Manager: Install a Trusted (SSL) Certificate
    30/Nov/2011
• Cisco Unified Communications Manager Version 5.1
  • Configure Backup Server for Cisco Unified Communications Manager
    22/May/2009
• Cisco Unified Communications Manager Version 5.0
  • CallManager 5.x/6.x/7.x: Roles and Permissions
    25/Sep/2007
  • CallManager 5.x: NIC Properties via the CLI Configuration Example
    07/Apr/2008
  • Changing the IP Address for Cisco Unified CallManager / Unified Communications Manager
    05/Nov/2007
  • Cisco Unified Communications Manager 5.x/6.x/7.x : DNS Server Configuration through the CLI
    08/Apr/2009
  • Configure Backup Server for Cisco Unified Communications Manager
    22/May/2009
  • How to Configure Cisco VG 224 Analog Voice Gateway Using Cisco Unified Communications Manager Bulk Administration Tool
    22/Mar/2010
  • Packet Capture on Unified Communications Manager Appliance Model
    23/Jun/2010
  • Unified Communications Manager 5.x and 6.x: Caller ID Blocking Configuration Example
    11/Mar/2009
  • Unified Communications Manager: Configure Maximum Number of Participants for a Meet-Me Conference
    14/May/2010
• Active Directory/DC Directory Configuration
  • Active Directory Patch for CallManager with Exchange 2000 Already Installed
    30/Mar/2005
  • CallManager DC Directory and Active Directory - Hide Users
    31/Jan/2006
  • CallManager Directory Service Log Trace Level Selection
    03/Feb/2006
  • Configuring Cisco Unified Communications Manager Directory Integration
    07/Jan/2009
  • DC Directory: Modify the Default User PIN and Password Length
    01/Aug/2007
  • DCD Backup and Restore by dcbckdib and Migration Script
    26/Oct/2006
  • How to Change Active or Netscape Directory Integration Back to DC Directory in CallManager
    03/Feb/2006
  • How to Change the DC Directory Password
    17/Sep/2009
  • Securing LDAP Directory Integration with Cisco Unified CallManager 4.x
    09/Mar/2009
  • Telephony Call Dispatcher Directory Usage
    02/Feb/2006
  • Unable to Search Enterprise Directory after Installing the Cisco CallManager Active Directory Plugin
    03/Feb/2006
• Analog and Digital Gateways
  • Busy-Out ISDN B-Channels in Cisco CallManager Configuration Example
    30/Oct/2006
  • CallManager H.323: One-way Voice Issue after Transfer or Hold
    08/Aug/2008
  • Cisco CallManager and H.323 Gateway Interaction Issues
    21/Aug/2006
  • Cisco IOS H.323 Gateway Configuration for Use with Cisco CallManager
    19/Jun/2008
  • Configure MGCP Gateway and FXO/FXS Ports on a Cisco CallManager Server
    11/Jan/2007
  • Configuring Cisco CallManager with IOS MGCP Gateways (Analog FXO, FXS Ports)
    11/Jan/2007
  • Configuring the Catalyst 6000/6500 WS-X6624 FXS Blade with Cisco CallManager 3.0
    03/Feb/2006
  • Configuring the Cisco IOS MGCP Gateway
    01/Nov/2006
  • Configuring VoIP Fax Relay Using CallManager and a Voice Gateway
    28/Apr/2006
  • Failover Timer on SIP Trunks with CallManager Configuration Example
    07/Apr/2008
  • H.323 Gateway Configuration Between CallManager Express and CallManager
    10/Dec/2007
  • H.323 Gateway Dial-Peer Configuration for Cisco CallManager Server Redundancy
    03/Feb/2006
  • How to Configure MGCP with Digital PRI and Cisco CallManager
    13/Oct/2008
  • How to Use Cisco CallManager to Configure a Catalyst WS-X6608-T1 Port as a T1 VoIP Gateway
    28/Dec/2005
  • IOS Gateway BRI Backhaul with Cisco CallManager 4.1 Configuration Example
    27/Jun/2006
  • Mapping Outbound Calls to Unique FXS/FXO Ports on Analog Gateways
    01/Oct/2006
  • Sample of Debug MGCP Packets
    22/Apr/2008
  • SIP-TLS between IOS SIP Gateway and CallManager Configuration Example
    29/Nov/2007
• Bulk Administration Tool (BAT)/TAPS
  • Device Configuration with TAPS and BAT in Cisco CallManager Administration
    04/May/2007
  • Migrate Extension Numbers Between Phones using the Bulk Administration Tool
    02/Jul/2007
• CDR and ART/CAR
  • CDR Database Copy or Migration to Another Server
    31/Jan/2006
  • Recreate the CDR Database in a Cisco CallManager Server
    24/May/2006
  • Shrink the CDR/CAR Database Size 
    26/Mar/2007
• Cisco IP Contact Center Product Family
  • CallManager Configuration Requirements for IPCC
    21/Mar/2005
  • Configure and Deploy Silent Monitoring and Record in CRS
    06/Mar/2008
  • How to Adjust the Time Available for IPCC Express ICD Agents to Answer Calls
    22/Apr/2008
  • How to Configure ICD on CRA 2.2(1)
    21/Mar/2007
  • How to Get the ICD Extension to Appear on the User Page Using CallManager 3.3
    14/Jun/2005
  • ICD Extension Option Does Not Appear on the Cisco CallManager Global Directory User Page
    26/Jul/2007
  • Installing and Configuring Extension Mobility Using Either: Extended Services 2.2; CRA 2.2 or CRS 3.0(2) and CallManager 3.2
    03/Feb/2006
• Cisco IP SoftPhone/Cisco IP Communicator
  • Adding Cisco IP SoftPhone Users
    31/Jan/2006
  • Creating Cisco IP SoftPhone Customization Files
    02/Feb/2006
  • How to Set Up CTI Ports On CallManager
    02/Feb/2006
  • Install and Configure IP Communicator with CallManager
    29/May/2008
  • Installing and Configuring Cisco IP SoftPhone on the Client PC
    03/Feb/2006
  • Installing Cisco IP SoftPhone from a Web Based Install Image
    02/Feb/2006
  • Verifying Cisco IP SoftPhone Directory Services
    19/Jan/2006
  • Verifying Username and Password Specification for Cisco IP SoftPhone Client Configuration
    02/Feb/2006
• Cisco WebAttendant
  • Adding Cisco WebAttendant Users for Cisco CallManager 3.0
    02/Feb/2006
  • Adding Cisco WebAttendant Users in CallManager 3.1
    02/Feb/2006
  • Configuring AutoAttendant with CRA 3.0 and CCM 3.2
    21/Mar/2007
  • Configuring Cisco WebAttendant Client Application Settings for Non- Administrator Accounts on MS Windows NT 4.0 or Windows 2000 Systems for Cisco CallManager 3.0
    14/Aug/2006
  • Configuring Cisco WebAttendant Client Application Settings for Non-Administrator Accounts on MS Windows NT 4.0 or Windows 2000 Systems in Cisco CallManager 3.1
    11/Aug/2006
  • Configuring Cisco WebAttendant Pilot and Hunt Groups for Cisco CallManager 3.0
    18/Aug/2006
  • Configuring Cisco WebAttendant Pilot and Hunt Groups in CallManager 3.1
    02/Feb/2006
  • Configuring the Cisco Four Port IP Auto-Attendant Application on a CallManager Server
    10/Jan/2006
  • Installing and Configuring Cisco WebAttendant for CallManager 3.1
    02/Feb/2006
  • Installing and Configuring Cisco WebAttendant for CallManager 3.0
    18/Aug/2006
  • Installing and Configuring Cisco WebAttendant on the Client PC for Cisco CallManager 3.0
    15/Aug/2006
  • Installing and Configuring Cisco WebAttendant on the Client PC in Cisco CallManager 3.1
    02/Feb/2006
  • Removing TCD and LSS Services from Cisco CallManager and Removing Web Attendant Client from Attendant's PC
    02/Feb/2006
  • Setting Up Cisco IP Phones for Use with Cisco WebAttendant for Cisco CallManager 3.1
    02/Feb/2006
  • Setting Up Cisco IP Phones for Use with Cisco WebAttendant for Cisco CallManager 3.0
    14/Aug/2006
  • Sharing the Cisco WebAttendant User Directory Database Information in Cisco CallManager 3.1
    02/Feb/2006
  • Sharing the Cisco WebAttendant User Directory Database Information in Cisco CallManager 3.0
    02/Feb/2006
  • Specifying a Location for the Cisco WebAttendant Client Application TCD Database Path in Cisco CallManager 3.1
    02/Feb/2006
  • Specifying a Location for the WebAttendant Client Application TCD Database Path for Cisco CallManager 3.0
    02/Feb/2006
• Conferencing/Transcoders
  • CallManager and IOS Gateway DSP Farm Configuration Example
    06/Mar/2009
  • Configuring a Catalyst WS-X6608 Port as DSP Resource for Transcoding and MTP Using Cisco CallManager 3.3(x) and 4.x
    03/Feb/2006
  • Enhanced Transcoding and Conferencing for IOS Voice Gateways in a CallMananger Network using DSP Resources Configuration Example
    30/May/2007
  • Hardware Conference Bridge Configuration and Use with CallManager and a Catalyst 6000/6500 WS-X6608 Port
    03/Feb/2006
  • Understanding Transcoding and Conference Bridging Using a Catalyst 6000 WS-X6608-T1/E1 Blade
    03/Feb/2006
  • Using the Meet-Me and Ad Hoc Conferencing Features
    29/Apr/2009
• Dial Plans
  • A Typical U.S. Dial Plan for Cisco CallManager 3.x and 4.x
    15/Jun/2005
  • Add Prefix to the Missed Call Number
    07/May/2007
  • Configuring a Single Dialed Number on Multiple Lines
    16/Feb/2006
  • Configuring a Single Dialed Number to Route Calls to a Group of IP Phones
    30/Jan/2008
  • Configuring Overlap Sending and Receiving with Cisco CallManager
    03/Feb/2006
  • Configuring 0 to Dial the Operator on Cisco CallManager
    03/Feb/2006
  • CTI Route Point Configuration and Use
    23/Nov/2005
  • Supporting Variable Length Dial Plans for Cisco CallManager Route Patterns - an Exercise in Designing a Route Pattern that Covers a National Dial Plan
    10/Jan/2006
  • Understanding and Using Partitions and Calling Search Spaces with Cisco CallManager
    01/Nov/2007
  • United Kingdom Numbering Plan for CallManager
    05/Jan/2012
• Gatekeepers
  • Cisco CallManager 3.3 Gatekeeper Configuration
    13/Oct/2005
  • Configuring an Anonymous Device Gatekeeper with Cisco CallManager Versions 3.3 and 4.1
    20/Jan/2006
• Integration: IBM Lotus Sametime
  • Cisco Click-to-Call / Click-to Conference Plug-In Compatibility Matrix (PDF - 62 KB)
    30/Jul/2008
  • Integration Note for Configuring the Cisco Click-to-Conference Plug-In with IBM Lotus Sametime
    16/Mar/2010
• Integration: MGCP
  • MGCP with Digital CAS and Cisco CallManager Configuration Example
    02/Feb/2006
• Integration: PBX
  • Nortel Meridian PBX and Cisco CallManager Integration
    02/Feb/2006
• Integration: Voicemail (Unity/Non-unity)
  • CallManager Failure to Communicate with Avaya Unified Messaging via VG224 using SMDI
    03/Feb/2006
  • CallManager 4.x Voice Mail Port Creation with Unity Voice Mail (NON-FAILOVER)
    31/Jul/2008
  • Change Passwords in Cisco CallManager and Cisco Unity Configuration Example
    24/May/2007
  • Cisco Unity Express Networking with DNS-Based Addressing
    16/Nov/2005
  • Cisco Unity with CallManager Problem with DTMF
    02/Feb/2006
  • Configure Q.SIG PRI Trunks between Call Manager and Avaya S8700/G650 with Unity Voice Mail Integration
    20/Aug/2006
  • Configuring CallManager 3.x for Integration to Voice Mail Systems via SMDI
    02/Feb/2006
  • How To Configure Time Synchronization for Cisco CallManager and Cisco Unity
    27/Mar/2007
  • Installing a New Core SPE 310 Card to Support Voice and Messaging Applications
    20/Nov/2006
  • Integrating Cisco CallManager Version 2.4 With Avaya Octel 250 Messaging Server
    02/Feb/2006
  • Integrating Cisco CallManager with Cisco Unity 3.1 Failover
    31/Jan/2006
  • Integrating Cisco Unity and CallManager
    23/Jun/2006
  • Messages Button Brings Up Wrong Line for Voice Mail 
    03/May/2008
  • Sharing a Cisco Unity Voice Mail Box between Two or More IP Phones
    02/Feb/2006
  • Transfer a Caller Directly into a Unity Express Mailbox
    02/Feb/2006
  • Transferring Calls Directly to Voice Mail with Cisco CallManager 3.2.2 spD
    08/Jun/2006
• IP IVR ICD
  • Integrating Cisco CallManager IVR and Active Directory
    19/Jan/2006
• IP Phone Services and Features
  • Adding Supplementary Services to Cisco 7910 with Feature Keys
    03/Feb/2006
  • Call Failure from Cisco IP Phone with Extension Mobility (EM) User Device Profile Logged In, to Cisco IP Phone in EM Logout Mode
    29/Jun/2007
  • Configure a "One Button Login" for IP Phone Agents
    28/Feb/2007
  • Configuring Cisco CallManager IP Phones to Work With IP Phone Agent
    03/Feb/2006
  • Configuring Cisco IP Phone Speed Dial Buttons with CallManager 3.3x and 4.x
    09/Aug/2011
  • Configuring Cisco IP Phones to Make Use of Local DSP Resources
    10/Jan/2006
  • Configuring External CFA Extension on IP Phone When Doing Overlap Sending
    03/Feb/2006
  • Configuring the Cisco 7920 Wireless IP Phone with WEP Keys, VLANs, and LEAP
    09/Oct/2006
  • Copy Speed Dials from One Attendant Console User to Another Configuration Example
    22/Sep/2006
  • Creating Idle URL Using Graphics on Cisco IP Phone
    06/Apr/2011
  • Forced Authorization Codes (FAC) Configuration Example
    08/Aug/2008
  • Hotdial on IP Phones with CallManager Configuration Example
    17/Mar/2009
  • Problems Setting Ring Types on IP Phones After Upgrading Cisco CallManager
    21/May/2007
• Miscellaneous
  • Associating Users with CTI Ports
    02/Feb/2006
  • CallManager IPMA and PA Co-exsistence
    30/Mar/2005
  • CallManager MoH uses G.711 Codec while Voice Calls use G.729 Codec Configuration Example
    03/Feb/2006
  • CallManager Music On Hold Volume Adjustment
    02/Feb/2006
  • CallManager Server: Use PsList to Troubleshoot a Memory Leak Problem
    03/Feb/2006
  • CallManager STI Backup Service and IP Telephony Applications Backup Utility Error Message: STI Backup Service Does Not Exist
    18/Dec/2002
  • CallManager: Intercom Feature Configuration Example
    02/Jul/2007
  • Cisco CallManager 3.0(1) DNS Configuration Issues
    02/Feb/2006
  • Configuring The IP Hosts File on a Windows 2000 CallManager Server
    13/Nov/2006
  • Configuring Windows 2000 DHCP Server for Cisco CallManager
    03/Feb/2006
  • Failure of CCME to Recognize the Second Port of Cisco ATA
    11/Sep/2006
  • How to Disable Call Waiting to Allow Transfer of Second Incoming Call with Cisco CallManager 3.x
    03/Feb/2006
  • IIS Security and Cisco CallManager Version 2.4
    26/Sep/2006
  • Installing and Configuring the Cisco IDS Host Sensor on Cisco CallManager 3.0 and 3.1
    02/Feb/2006
  • PIX/ASA 7.x: Enable VoIP (SIP, MGCP, H323, SCCP) Services Configuration Example
    10/Oct/2008
  • Remote Attendant Console Across a Firewall
    05/Mar/2008
  • Resetting Permissions on .DLLs for Cisco CallManager Version 2.4
    02/Feb/2006
  • Set Traces with Cisco CallManager 4.0
    03/Feb/2006
  • Setting up Intercluster Trunks with Three or More Cisco CallManagers
    30/Mar/2005
  • Unified CallManager Server: Obtain Good Mirror Disks
    26/Jun/2007
• Video Integration
  • CallManager to use VT Advantage Configuration Example
    22/Jul/2005
  • VT Advantage Installation on a PC
    27/Oct/2006
  • VT Advantage Installer Indicates that the CPU does not Meet Minimum Requirements
    03/Feb/2006
  • VT Advantage: Troubleshoot Video Problems with Traces
    17/Nov/2005
  • VT Advantage: Verify the VT Camera was Successfully Installed on a Local PC
    21/Jul/2005
• • Media Termination Point Configuration Example
    19/Oct/2010
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